We see this mostly with PowerPoint files. The file may be blocked for security reasons These platforms have sophisticated folder and file permissions, which may require the original file creator to give you explicit permissions to view and/or edit the file.įor more information on SharePoint access to files, go here: įor more information on OneDrive access to files, go here: Ģ. This is especially common with files that have been uploaded from SharePoint and OneDrive. If that's the case, you'll likely either need to have them resave it without a password and upload it, or provide you with the password. Ask the teammate who uploaded the file if the file is password protected. You can't always trust a software application to give you explicit notifications about a file being private or protected. If you are having an issue downloading and opening a Microsoft file from the attachments tab/panel, here are a few potential causes that may help you resolve the issue. While the occasional server hiccup on our end may happen, typically there is some other issue either with the file, user/security permissions, or with your computer's settings.

When working with file attachments in Divvy, occasionally users run into issues with opening or downloading Microsoft-based files.

Why can39t i open powerpoint